The dregs of I.T.

Client: Oh we wan do customisation. Tool to export data from {insert favorite ERP here} into MS SQL DB Us: Ok, design / table / format / type / schedule? Client: err.. wat? Us: You... want us to create a tool yes? Connect to {insert favorite ERP here}, then select some fields, export the data? Client: Yasss! But not know where startings ? Us: Fine, here's a draft, we've done everything already, sign here, agree to this quote, and we can create a small stupid exe, put server  {insert favorite ERP here} IP in (A) field and MS SQL Staging server IP in (B) field Client: Ok its working! Magic! Us: Cool, now pay Client: Err... not provided training yet? Us: what the hell kind of training do you need, to literally click one EXE to sync? and then add the EXE to Microsoft Scheduler to create a schedule ??!? Client: If you built Microsoft Scheduler, then you need to give training. Give train ? Us: Sure, will call Bill Gates